Privacy Policy

Last updated: January 15, 2026

Cool Keys Consulting ("we", "us", or "our") operates this website and related email communications. This policy explains what data we collect, why, and the choices you have. We comply with the EU General Data Protection Regulation (GDPR) and the US CAN-SPAM Act.

1. Information we collect

• Contact data: name, email address, company, and message content you submit through our contact form or email us directly.
• Technical data: IP address, browser type, device, pages viewed, and referring URL, collected via privacy-respecting analytics.
• Email engagement data: delivery, open, and click events for messages we send you.
• Cookies: a minimal set of cookies to remember preferences and measure aggregate traffic. We do not use third-party advertising cookies.

2. How we use information

We use your data solely to: respond to enquiries, deliver requested resources, send transactional and permission-based marketing emails, improve the website, and meet legal obligations. We do not sell your personal data to third parties.

3. Email communications & your consent

We only email you when (a) you have contacted us, (b) you explicitly subscribed, or (c) there is a legitimate existing business relationship. Every marketing email includes a working unsubscribe link and our physical mailing address. You can unsubscribe at any time from our unsubscribe page or by replying "unsubscribe".

4. Legal bases (GDPR)

• Consent — for marketing emails and non-essential cookies.
• Legitimate interest — for responding to enquiries and securing the site.
• Contract — where we are delivering a service you requested.

5. Data retention

We retain enquiry and client data only as long as necessary for the purpose collected or to comply with law (generally up to 24 months of inactivity, after which it is deleted or anonymized).

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, port, or object to processing of your personal data, and to withdraw consent. To exercise any right, email hello@coolkeysconsulting.com.

7. International transfers

Our infrastructure may process data in the United States and the European Economic Area. Where we transfer EEA data, we rely on Standard Contractual Clauses or equivalent safeguards.

8. Data sub-processors

We use a limited set of vetted service providers for email delivery, form handling, and analytics. Each is bound by data-processing agreements limiting use to the services we request.

9. Security

We apply industry-standard safeguards — encrypted connections (HTTPS/TLS), authenticated email (SPF, DKIM, DMARC), access controls, and least-privilege internal access.

10. Children's privacy

This site is not directed to children under 16, and we do not knowingly collect their data.

11. Changes

We may update this policy. Material changes will be reflected by the "last updated" date above and, where appropriate, notified by email.

12. Contact

Data Protection Contact:
Cool Keys Consulting
1209 Orange Street, Wilmington, DE 19801, United States
hello@coolkeysconsulting.com